Client Services
Private Concierge & Inquiries
Whether inquiring about private styling appointments, order customizations, or atelier specifications, our dedicated team is at your disposal.
Direct Channels
Concierge Deskconcierge@auroraluxe.com
Private Client Hotline+1 (800) 492-LUXE
Atelier Operating HoursMonday – Friday: 08:00 – 20:00 CET
Saturday: 10:00 – 18:00 CET
Saturday: 10:00 – 18:00 CET
Complimentary Global White-Glove
Every client inquiry is handled by an authorized regional advisor with direct access to our European workshops.